following are examples of results obtained by companies that have applied
A reduction of operating costs. The final cost reductions exceeded the
target by over one hundred percent.
A new approach to after sales technical assistance. Three divisions
located in different continents developed and implemented an innovative
and uniform approach which resulted in a reduction of call-out time
and costs. A system for greatly improving communication between divisions
was also developed and implemented.
Shared business processes following the acquisition of two companies
in the same sector. Before our intervention the new divisions were adamant
that the processes could not be merged as the client base and products
were different. The shared processes allowed the multinational to implement
a new, and single, IT system throughout the company.